Legal
Legal documents
Our legal documents. The consumer app documents are also available in Dutch; the clinic-facing documents are in English.
- Terms of Service Terms of Service for pet owners using the Zoravet app, provided by their veterinary clinic and operated by Jensen Software.
- Terms of Service (Clinics) The Master Subscription Agreement between Zoravet and a veterinary clinic customer — licence, fees, term, liability and data/exit terms for the clinic portal, incorporating the SLA and DPA as schedules.
- Privacy Policy (App) How Zoravet and your veterinary clinic handle your personal data through the Zoravet pet-owner app.
- Privacy Policy (Portal) How Zoravet handles clinic staff personal data in the Zoravet admin portal.
- Security Statement How Zoravet secures the veterinary practice-management platform: the pet-owner app, the clinic portal and the backend that serves them.
- DPA The data processing agreement between Zoravet (processor) and a veterinary clinic (controller), under GDPR/AVG Article 28.
- Data Retention How long each category of data is kept on the Zoravet platform, what erasure actually does, and how clinics and pet owners can export their data.
Zoravet® is a registered trademark (Benelux, BOIP) of Jensen Software.